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BT failed to make good road

Reported via desktop in the Roads/highways category anonymously at 12:49, Wed 27 April 2022 using FixMyStreet Pro

Sent to Oxfordshire County Council less than a minute later. FixMyStreet ref: 3486427.

BT Open Reach dug up my part of Haywards Close 23rd April 2022 but have not completed the task near me. As you can see, the road outside the drive of No.16 (my house) has a trench only partially filled with tarmac, the surface is broken up and there is loads of the rubble they created. £1 coin used for scale.

Council ref: ENQ22923471

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 12:49, Wed 27 April 2022

  • The problem remains. Workmen and equipment (including a tarmac lorry) are still in our street but no attempt has been made to fix the issue. I am really concerned that a car or bike tyre could be punctured, and worse that someone will stumble on the loose surface on their way to my property. I have two replacement knees and I feel vulnerable in case I fall on the unrepaired road.

    Posted anonymously at 08:32, Mon 23 May 2022

  • BT Openreach have been asked several times to repair the damage they did to our road (during a broadband upgrade) but the problem has not been fixed. The public highway that adjoins our drive remains rubble and is still a trip hazard. The photo includes a £1 coin for scale. I am pretty sure BT think they’ve got away with it.

    Posted by Howard Hill at 18:15, Thursday 23 February 2023

  • Apologies for the delay in response. Due to the length of time since it was reported please can you confirm if it is still an issue by creating another report on Fix My Street.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 17:49, Tuesday 31 October 2023

This report is now closed to updates. You can make a new report in the same location.