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Iights out axbridge road

Reported via mobile in the Street light fault category anonymously at 21:33, Mon 22 November 2021

Sent to Bath and North East Somerset Council less than a minute later

Moderated by Bath and North East Somerset Council at 15:19, Tue 23 November 2021

Axbridge road, foxhill. The lights on the whole street are out, and have been for over a month! It is pitch black and very dangerous. I have young children who have fallen over due to the darkness outside our house.

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Updates

  • We are sorry that these lights are not working. . Light 5 and 2 are affected by the ongoing works and this will be addressed as soon as possible. With light 6 and 7 at the end of the road we are investigating this issue and are waiting on feedback. We will update this report once we have more information.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 15:30, Tue 23 November 2021

  • Our contractors have attended today and have advised that light 6 and 7 at the end of the cul de sac should now work tonight. We hope this helps. Further work to the other lights 5 and 2 will start again in the near future to get them back in lighting. If there are further issues with light 6 and 7 please let us know.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 15:59, Wed 24 November 2021

  • We can confirm our contractors intend to be on site to carry out the necessary works, the week commending 6th December. We are sorry this has take some time and trust when they have attended the lights will be working as normal. Further information can be added here as required.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 12:19, Wed 1 December 2021

  • We understand that the works on site have now been completed and the lights should now be working. If further faults reoccur, please log a new report.

    Thank you for using Fix My Street. Reporting issues like this online can help us deal with them more efficiently.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 10:00, Mon 13 December 2021

  • Not fixed

    State changed to: Open

    Posted anonymously at 22:01, Mon 20 December 2021
    Still open, via questionnaire

  • Our contractors have attended to light 2 today and changed the lantern. We trust the light is now working as normal but if there are further issues then please let us know.

    We've closed this report but can add further comments if needs be. To find out more about our street lighting please visit https://www.bathnes.gov.uk/ services/ streets-and-highway-maintenance/ lighting/ street-lighting

    State changed to: Internal referral

    Posted by Bath and North East Somerset Council at 16:44, Wed 22 December 2021

This report is now closed to updates. You can make a new report in the same location.