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Pavement sink causing noise pollution

Reported via desktop in the Road, Pavement and PROW Issues category anonymously at 23:31, Wed 17 November 2021 using FixMyStreet Pro

Sent to Bromley Council less than a minute later

Raising another complain here on the same issue that’s been directed to Thames Water. Noisy manhole on the intersection of the Southend Lane and the Avenue/Copers Cope.

I believe the issue should be handled by the Bromley Council, as it’s not the manhole cover causing the noise. It is not damaged, it's the road that has sunk right next to it. The works were done on the road by Bromley council over summer. Doesn’t look like the tarmac settled perfectly as the road is now faulty. This is evident in the picture attached. Contractor from Thames Water was out on site on Monday afternoon. Manhole cover is not broken. Noise is due to Cars hitting manhole at an angle due to Bromley Council road defect. This is frustrating and a danger to our health as none of us can sleep at night due to noise. Contractor from Thames Water was on site on Monday and confirmed the same. Moreover Thames Water only accepts faults where there is a W or Thames Water on the manhole. That is not the case here. This is a roadwork fault. Please help. Thanks,

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 23:32, Wed 17 November 2021

  • Our contractor has been instructed to inspect the resurfacing at this junction. Thank you for your patience.

    Posted by Bromley Council at 11:20, Mon 22 November 2021

  • The order for this repair has been raised with the Council's contractor and remains outstanding within their planned schedule of works. Please continue to bear with us. We anticipate an early resolution to this report from this point in time.

    Posted by Bromley Council at 18:41, Thu 16 December 2021

  • Apologies for the delay. Our contractor is trying to arrange Traffic Management on this junction.

    Posted by Bromley Council at 11:21, Tuesday 11 January 2022

  • Traffic management is being arranged which is causing the delay. Thank you for your patience.

    Posted by Bromley Council at 19:50, Monday 17 January 2022

  • Arrangements for Traffic Management is causing a delay. Thank you for your patience.

    Posted by Bromley Council at 19:54, Monday 17 January 2022

  • We are waiting for a Traffic Management report before we can programme these works. Thank you for your patience.

    Posted by Bromley Council at 11:30, Tuesday 25 January 2022

  • Please accept our apologies over the delay in arranging Traffic Management for this junction. Please be assured this is a priority.

    Posted by Bromley Council at 10:48, Thursday 3 February 2022

  • Thank you for your continual patience whilst Traffic Management is being arranged.

    Posted by Bromley Council at 18:48, Tuesday 8 February 2022

  • Work is due to commence 17th February. Thank you for your patience.

    Posted by Bromley Council at 09:29, Friday 11 February 2022

  • Hello! The noise is back. Temporary measures didn’t fix the issue. Not sure if the works were completed on February 17th as there was no follow up.

    Posted anonymously at 09:27, Wednesday 23 February 2022

  • Our contractor has failed to complete work on the 17th February under Traffic Management. Our manager is dealing with the contractor and we hope to have an update shortly. Thank you for your patience.

    Posted by Bromley Council at 10:09, Thursday 24 February 2022

  • We are waiting for Traffic Management to confirm agreement of start date. Thank you for your patience.

    Posted by Bromley Council at 10:38, Thursday 3 March 2022

  • Bromley are continuing to liaise and chase with out contractor to reinstate the carriageway as required. In the meantime the area is continuing to receive regular inspections to monitor and raise any safety defects for repair.

    Posted by Bromley Council at 11:54, Monday 14 March 2022

  • Thank you for using FixMyStreet to report your concerns to Bromley.

    State changed to: No further action

    Posted by Bromley Council at 11:55, Monday 14 March 2022

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 19:38, Tuesday 26 April 2022

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