Serious road collapse in gutter making a real danger to buses
Reported via desktop in the Pothole (minor) category anonymously at 19:18, Wed 6 October 2021
Sent to TfL 17 minutes later
Outside Catford Post Office a gutter drain has totally collapsed making a serious road hazard for buses and anyone trying to cross the road here.
Exact location shown here (not the gutter cover with surrounding new looking asphalt surround)
Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘Pothole’ to ‘Pothole (minor)’
Posted by TfL at 19:34, Wed 6 October 2021
Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 15:45, Thu 7 October 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 5 November 2021
This report is now closed to updates. You can make a new report in the same location.