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Al Fresco dining scheme on James Street Cluster leaves northern Gilbert Street inaccessible

Reported via desktop in the Street works and obstructions category anonymously at 15:38, Friday 9 July 2021 using FixMyStreet Pro

Sent to Westminster City Council 3 days, 21 hours, 41 minutes later

Previously, the Al Fresco dining scheme on James Street was implemented with shorter hours, Picton Place remained open, and drivers requesting access were let through.

Now, however, Picton Place and Barrett Street are also shut and the scheme is running 11am to 11pm weekdays and most of the weekend days too, for a period of many months, leaving the northern end of Gilbert Street inaccessible for deliveries.

If it were permitted to turn off Oxford Street, or if Weighhouse Street were made two-way for the duration of this scheme we would have less of a problem (explaining alternative routes is still an issue), but you have not done this.

Especially during a pandemic, with people shielding, it is not feasible to leave residents unable to receive deliveries.

The page on your site claims "The council recognises these interventions may cause a disruption to some residents and non-hospitality businesses. We will have a number of services working together to ensure any impact on local residents and businesses is kept to an absolute minimum." but it is unclear what has been done or what is available. We didn't find out that the hours were extended or that Picton Place and Barrett Street were inaccessible until we were already having problems.

Why can you not consider alternative ways of allowing traffic on to the northern end of Gilbert Street?

Thanks in advance

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