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S2629 - Faulty Lamp unit

Reported in the Sign light not working category anonymously at 16:05, Sun 17 November 2019 using FixMyStreet Pro

Received by Buckinghamshire Council moments later

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S2629 - Faulty Lamp unit

Appears to have been retrofitted with the new LED bulbs but they don't appear to be getting enough power and are very dim.

Doesn't illuminate the sign at all at night, other sign lights that have been retrofitted with LED are fine, I suspect the dusk to dawn sensor isn't working properly and not sending full power to the new bulbs.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 16:10, Sun 17 November 2019

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    Photo of this report zoom

    As you can see, very dim. Night mode on my camera picks up the dim light bulbs but can hardly see them normally

    Posted anonymously at 16:17, Sun 17 November 2019

  • State changed to: In progress

    Updated by Buckinghamshire Council at 07:32, Mon 18 November 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 13:43, Thu 12 December 2019

  • Our street lighting crew have attended the fault and found that either the equipment is damaged beyond repair or has reached the end of its serviceable life.
    A works order has been raised to replace the asset and this has been placed in a programme of works which will be completed as soon as possible.
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire Council at 07:40, Fri 13 December 2019

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