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Street lights not working

Reported in the Street light not working category anonymously at 07:24, Thursday 14 November 2019

Received by Buckinghamshire County Council moments later

There are 2 streetlights not working i the alley beside 37 Hawksmoor close going down to bell field road it is pitch black and very dangerous to walk home from work at night please fix ASAP thank you

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 07:25, Thursday 14 November 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire County Council at 11:47, Thursday 14 November 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 11:48, Thursday 14 November 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 13:13, Monday 18 November 2019

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire County Council at 13:14, Monday 18 November 2019

  • Twice reported twice had email to say its repaired but it's not still pitch black when you walk up the alley it's very dangerous but obviously you dont care

    State changed to: Open

    Posted anonymously at 09:45, Thursday
    Still open, via questionnaire

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 10:26, Thursday

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