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Outside 2 straight bit

Reported in the Kerb damage / issue category anonymously at 17:28, Sunday 27 October 2019 using FixMyStreet Pro

Received by Buckinghamshire County Council moments later

The kerb is standing up from the pavement making a trip hazard. Further along the pavement and kerb have subsided causing a puddle and leaves to gather which is slippy for pedestrians. Overall the pavement is subsiding to one side giving an adverse camber which is causing pedestrians (especially wheelchair users and pushchair users and elderly people using walking aids difficulties. This is especially an issue in frosty, icy or snowy weather so please fix before the winter. The issue has been getting worse over about 2 years. Pedestrians have to divert onto the grass verge wearing away the grass. Please fix so that pedestrians can use the pavement.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 17:30, Sunday 27 October 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire County Council at 13:33, Monday 4 November 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 13:33, Monday 4 November 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire County Council at 13:33, Monday 4 November 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 13:36, Monday 4 November 2019

  • Re: "We work on a priority based risk matrix"

    Please can you provide details of how your "priority based risk matrix" operates and what the priority of the job we are discussing is? I'm sure my neighbours who monitor this service will want to know whether this work has been assigned any priority that will lead to it being carried out (i.e. "at all") rather than it just being on a list.

    Thanks for your further help.

    Posted anonymously at 12:39, Tuesday 5 November 2019

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