FixMyStreet technical support

Does this report break our House Rules? Use this form to let us know.

If you are trying to make a new report, please go to the front page and follow the instructions.

Slurry Seal work - v poor communication with residents

Reported anonymously at 11:05, Mon 18 October 2021

Our pavement, south side of Wardour Road outside 1,3,5,7,9 etc between Cowdray Road & Carisbrooke Road has been notified twice of imminent slurry seal work by letter. First time they got as far as taping (on bin day so it wasn't done properly - they missed some ironwork outside my house which was under a bin) but then they took tape away and left. Clearly they hadn't known it was bin day so gave up. Second time we got a letter advising visit within 48 hours but it never happened - no taping, nothing, just cones for a day or sowhich then disappeared. Then today at least a week after the 2nd letter they just turned up, by the time I saw them they were on the job and we were effectively trapped without notice. The ORGANISATION of this job has been very poor with almost no consideration given to residents needing to get out on foot or car and needing proper notice of when the work is being done. We were told twice, "Within 48 hours" then when they finally came it was out the blue. Not good enough, I hope they aren't being paid their full fee.

Topic:

optional

Don't like forms?

You can contact technical support on support@fixmystreet.com


FixMyStreet is a service provided by mySociety, which is a registered charity, charity number 1076346.

If you wish to contact us by post, our address is

mySociety, 483 Green Lanes, London, N13 4BS, UK.

Go Pro

Integrate FixMyStreet Pro with your council system for smooth, end-to-end report fulfilment.

How much could you save?

Learn more about Pro

Free statistics for councils

Explore detailed stats on the FixMyStreet councils dashboard — for free.

What do people report most? How’s your response rate? And how do you compare to other UK councils?

Log in now